All Sales are Final
We strictly do not entertain any requests to cancel, exchange and/or refund due to hygiene reasons (especially during the current COVID-19 pandemic).
My Crystal Obsession ("M.C.O.") strives to provide the best possible online shopping experience, at the best possible prices. We spent a great amount of time and effort in creating every product listing on our website, and social media platforms alike. We showcase every item with product images in different perspectives, short video clips, and detailed descriptions. Hence, we urge our valued customers to read up our product descriptions before committing to a purchase.
The quality of each and every item is carefully checked, before packaging for delivery. On the rare occasion of receiving a product that is not in perfect condition, please contact us immediately at mycrystalobsession@gmail.com with product photos, whereby we will address and rectify the issue accordingly.
Products are classified as having defects if they are received with damage incurred during shipment or due to a manufacturing fault.
** “Gifts of Mother Nature” may have some natural lines, texture, inclusions, or internal fractures and do not constitute a defective product **
